Shipping policy

Shipping Policy

Thank you for shopping with WOTR Gallery! Below is our shipping policy, including processing and delivery times.

Processing Time

  • Please allow 5-10 business days for order processing before shipment.

  • Processing times may be longer during holidays or high-demand periods.

Shipping Times & Rates

Shipping times vary based on your location:

  • U.S. Orders: Estimated 10-20 business days after processing.

  • International Orders: Estimated 15-30 business days, depending on the destination and customs processing.

  • Shipping costs are calculated at checkout based on location and selected shipping method.

Tracking Your Order

  • Once your order ships, you will receive a confirmation email with tracking information.

  • Please allow 3-5 business days for tracking updates to appear.

Lost, Stolen, or Delayed Packages

  • WOTR Gallery is not responsible for lost, stolen, or delayed packages once they have been shipped.

  • If your package is marked as "delivered" but has not arrived, please check with your local post office or carrier.

  • If your package is lost in transit, please contact the shipping carrier for assistance.

Incorrect Shipping Information

  • Please ensure your shipping address is correct at checkout.

  • If an incorrect address is provided and the package is returned, the customer will be responsible for reshipping fees.

Customs & Import Fees (International Orders)

  • Customers are responsible for any customs fees, duties, or taxes imposed by their country.

  • Delays caused by customs processing are out of our control.

If you have any questions about your shipment, feel free to contact us at [your email/contact info].

Thank you for supporting WOTR Gallery!